Term & Conditions

TERMS & CONDITIONS

Welcome to our online store. Terms and conditions stated below applies to all visitors and users of johnesprit.my. You are bound by these terms and conditions as long as you're on johnesprit.my.

General
The content of terms and conditions may be change, move or delete at any time. Please note that johnesprit.my have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, johnesprit.my will take immediate actions against the offender(s).

Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by johnesprit.my.

Comments and Feedbacks
All comments and feedbacks to johnesprit.my will be remain johnesprit.my.

User shall agree that there will be no comment(s) submitted to the johnesprit.my will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

Newsletter
User shall agree that johnesprit.my may send newsletter regarding the latest news/products/promotions etc through email to the user.

Indemnification
The user shall agree to defend, indemnify and hold johnesprit.myharmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third party sites is at your own risk. johnesprit.my will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information
From time to time, there may be information on johnesprit.my that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Refund Policy”.

Termination
This agreement is effective unless and until either by the customer or johnesprit.my. Customer may terminate this agreement at any time. However, johnesprit.my may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

Shipping and Delivery Policy
Items in stock: 5-7 working days for Standard Delivery items.
Items that are out of stock: Please email or call us for assistance.

Payments
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard or online payment methods.

Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.

Privacy Policy

Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of (1/10/2018) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Delivery Policy

When do you deliver?

We ship Monday to Sunday. All in stock orders placed before 3pm will ship same day. In stock orders placed after 3pm will ship the following business day. We process and ship all orders within 24 hours of receipt when in stock.

When will my product arrive?

The estimated arrival time for West Malaysia is around 1 to 2 working days.
And for East Malaysia is around 3 to 5 working days.

What if my product is damaged during shipment?

If you haven’t already, let the delivery driver know that the product is damaged-then give us a call and we can solve your problem! 0167485333. (Don’t worry. Give us a call and we can still help.) Please call us within 24 hours of receiving the damaged shipment.

Refund Policy

Payment

All payment paid are not refundable or exchangeable.

Change / Cancellation of Order

No cancellation of order is accepted and goods sold refundable or exchangeable. You assume the responsibility for your purchase, and no refunds will be issued. All goods sold are presumed to be received in good condition & order. Customers are encouraged to check the physical items upon receiving. Any request for exchange thereafter will only be considered on a case by case basis.

Catalogues

Contact

NO.33A-1, KEMARIS AVENUE,
Jalan Kawasan Perindustrian Rawang,
Sungai Bakau, 48000 Rawang,
Selangor, Malaysia.
1700 81 4439  (huting line)
Monday to Friday 9:00am - 5:00pm

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